Media & Communications

The transition to digital content is eliminating the boundaries that once separated traditional media providers. Cross-sector mergers, acquisitions and alliances among television, radio, movie, music, publishing and broadband companies continually shift the industry’s competitive forces. Increasingly larger and more diverse media organizations, seeking to capitalize on their expanding product offerings and economies of scale, face challenges of consolidating operational processes, eliminating redundancies, utilizing content in a variety of media products, and improving distribution channels.

Today’s industry environment gives consumers and advertisers many more media choices. Companies must accelerate time to market and upgrade their customer-facing processes with Customer Relationship Management (CRM) to improve acquisition and retention of subscribers, viewers and buyers.

REAL EXPERTISE

ABeam is at the forefront of enabling media organizations to re-engineer their business processes, optimize operational resources among their groups of companies, smoothly handle new types of content and bundling, and upgrade customer-facing processes serving consumers and advertisers.

Among our media industry solutions, ABeam provides services to consolidate your organization’s common work activities into centralized Shared Service Centers for business functions such as call centers, distribution, rights and royalties management, billings and collections and financial reporting. We also assist with handling complicated business transactions, integrating new types of content and bundling services into your value chain, designing and implementing processes for CRM and media asset management, and upgrading IT infrastructures to increase transfer speeds of high-bandwidth content.